Terms of Service

By accessing or using any services provided by Metaclosys ("Company," "we," "our," or "us"), you ("Client," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms").

These Terms constitute a legally binding agreement between you and Metaclosys. If you do not agree to these Terms, you may not engage our services. We reserve the right to update or modify these Terms at any time, and any changes will be effective immediately upon posting on our website.

Your continued use of our services following the posting of revised Terms means that you accept and agree to the changes.

Metaclosys provides a range of professional digital services, including but not limited to:

• Custom Website Development — Corporate websites, landing pages, eCommerce platforms, and CMS-based solutions.
• Custom Web Application Development — SaaS platforms, CRM systems, booking portals, and enterprise-grade web applications.
• Mobile App Development — Native and cross-platform mobile applications for iOS and Android using technologies such as Flutter, Swift, and React Native.
• AI Automation & Integration — Custom AI workflows, LLM integrations, intelligent chatbots, and automated business processes.
• SEO Optimization & Digital Marketing — Technical SEO audits, keyword strategy, local SEO services, and performance-driven digital marketing.

The specific scope of work for each project will be outlined in a separate project proposal or statement of work (SOW) agreed upon by both parties prior to the commencement of work. Any work outside the agreed scope will require a change order and may incur additional fees.

All payment terms are as follows unless otherwise specified in a written agreement:

• Deposit: A non-refundable deposit of 30-50% of the total project cost is required before work begins. The exact deposit amount will be specified in your project proposal.
• Milestone-Based Payments: Remaining payments are structured around agreed-upon project milestones. Each milestone payment must be settled before the next phase of development begins.
• Final Payment: The remaining balance is due upon project completion and before the final delivery of all project files and assets.
• Late Payment Policy: Invoices not paid within 14 days of the due date will incur a late fee of 1.5% per month on the outstanding balance. Metaclosys reserves the right to suspend work on any project with overdue payments until the balance is settled.

All prices are quoted in US Dollars (USD) unless otherwise stated. Accepted payment methods include credit card, wire transfer, and PayPal.

Upon receipt of full and final payment, the Client shall own all rights, title, and interest in the final deliverables specifically created for the project, including custom code, designs, and content produced by Metaclosys on behalf of the Client.

Portfolio Rights: Metaclosys retains the right to display and reference the completed work in its portfolio, marketing materials, case studies, and on its website for promotional purposes, unless explicitly prohibited in a written agreement.

Third-Party Assets: Any third-party tools, libraries, frameworks, or stock assets used in the project remain subject to their respective licenses and are not transferred as proprietary Client property.

Pre-existing IP: Any proprietary tools, frameworks, or methodologies developed by Metaclosys prior to or outside of the project engagement remain the sole property of Metaclosys.

Each project plan includes a specified number of revision rounds as detailed in the project proposal. The number of included revisions varies by plan and project scope.

A "revision" is defined as a set of minor changes or adjustments to the existing design or functionality that do not alter the fundamental scope of the project. Major changes, new feature requests, or significant scope alterations will be treated as change orders and may incur additional charges.

Revision requests must be submitted in writing (email or project management platform) and consolidated into a single feedback document per revision round. Metaclosys is not obligated to act on contradictory or piecemeal feedback that conflicts with previously approved directions.

To the maximum extent permitted by applicable law, Metaclosys shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with the use of our services.

Our total aggregate liability for any claims arising from or related to the services shall not exceed the total amount paid by the Client to Metaclosys for the specific project giving rise to the claim.

Metaclosys does not guarantee specific business outcomes, revenue increases, search engine rankings, or traffic volumes as a result of the services provided, unless explicitly stated in a separate performance guarantee agreement.

Either party may terminate the service agreement by providing 14 days' written notice to the other party via email.

Client-Initiated Termination: If the Client terminates the agreement, the Client is responsible for payment of all work completed up to the date of termination, including any milestone payments already due. The initial deposit is non-refundable.

Metaclosys-Initiated Termination: If Metaclosys terminates the agreement, a pro-rated refund for any prepaid but undelivered work will be issued within 30 business days.

Upon termination, Metaclosys will provide all completed deliverables and project files for which payment has been received. Access to any proprietary tools or hosting services provided by Metaclosys during the engagement may be discontinued.

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law provisions.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Broward County, Florida.

If you have any questions about these Terms of Service, please contact us: